Help

Support

Email support@technovaitsolutions.com. Include your platform, app version and what you expected to happen.

Restore the full game

Use Restore Purchases in the app while signed in to the same Apple, Google or Microsoft account that bought Full Game + Designer. The purchase is permanent and is not a subscription. A restored entitlement does not restore locally created challenges or progress.

Billing and refunds

Apple, Google or Microsoft processes the purchase. Use the purchase history or refund process in the store where you bought it; Technova does not receive your payment details and cannot issue a store refund directly.

Progress or created challenges are missing

Challenges and gameplay stay locally on the device. They can be removed when the app is deleted or device data is erased. Whether a device backup can restore them is controlled by your device or platform provider.

The app closes or behaves unexpectedly

Restart the app and install the newest available version. If the issue remains, email the steps that caused it, your device model, operating-system version and a screenshot if useful. Do not send passwords or payment information.

Privacy requests

The app has no Technova account or cloud profile. See Data choices for deletion details. For information you sent by support email, contact us from the same address.